Madison Mitchell
Detroit,ME
Overview
4
4
years of professional experience
Work History
Executive Assistant
HOMETOWN Health
Newport, ME
10.2023 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Cashier Team Lead
Patterson’s General Store
Burnham, ME
05.2021 - 07.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Education
Maine Central Institute
Pittsfield, MESkills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Schedule & calendar planning
- Customer service
- Scheduling
- Calendar management
- Resourceful
- Advanced MS office suite
- Schedule management
Timeline
Executive Assistant
HOMETOWN Health
10.2023 - Current
Cashier Team Lead
Patterson’s General Store
05.2021 - 07.2023
Maine Central Institute