Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Server

Madison Saile

Cheboygan

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at 211 Bar & Grill. Expert in multitasking and cash handling, consistently delivering memorable guest experiences. Proven ability to build relationships and collaborate effectively with team members, ensuring seamless service during high-volume periods.

Overview

8
8
years of professional experience

Work History

Server

211 Bar & Grill
10.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server/Head Bartender

Chateau at Black Mountain
06.2022 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Hostess/Server/Bartender

Mulligans Restaurant
09.2017 - 05.2022
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Cheboygan High School
Cheboygan, MI
05.2018

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Team collaboration
  • Relationship management
  • High energy and stamina
  • Multitasking

Additional Information

Animal Care & Handling: Experience caring for goats, chickens, and dogs, including feeding, cleaning, and monitoring health. Comfortable with basic animal husbandry and ensuring proper nutrition and well-being. Eager to expand knowledge in animal care and quick to learn new skills.

Timeline

Server

211 Bar & Grill
10.2023 - Current

Server/Head Bartender

Chateau at Black Mountain
06.2022 - 09.2023

Hostess/Server/Bartender

Mulligans Restaurant
09.2017 - 05.2022

Cheboygan High School

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Madison Saile