Madison Saltzer
Tucson,AZ
Summary
Accomplished Digital Sales Manager driving digital sales strategy and efforts to maximize revenue generation. Maintained cordial and effective relationships with clients and peers to perform complex tasks with many concrete and abstract variables. Self-directed with commitment to innovation, efficiency and fiscally responsible activity.
Overview
5
5
years of professional experience
Work History
Digital Sales Managers
ADP
Tucson, AZ
03.2021 - Current
- Delivered accurate product knowledge along with pricing details and service options.
- Exceeded annual quota requirements in 2023 (July '22- June '23)
- Enhanced revenue by up-selling supplementary products based on individual customer preferences.
- Guided clients through the process of setting up their payroll accounts
- Contributed to streamlining payroll operations by demonstrating effective utilization of the RUN system
- Engaged in business resource groups such as Military Strong, Tucson Pride and IWin Tucson
Loan Officer
Hughes Federal Credit Union
TUCSON, AZ
03.2020 - Current
- Executed loan originations, ordered credit reports and completed income verifications.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Funded loans totaling an average of $1.3 million per month.
- Spent ample time with each applicant to break down complex information about their application and insurance coverages offered by the credit union.
- Identified valuable solutions for customers with credit problems.
- Surpassed current monthly goals set by the credit union.
- Processed motor vehicle documents that are required to complete purchases and refinances across the county.
Collections Agent
Santander Bank Us
Reading, PA
06.2020 - 01.2021
- Identified past due accounts and contacted account holders to arrange payment.
- Updated account status records and collection efforts.
- Processed payments and refunds quickly to maximize efficiency and meet performance targets.
- Followed fair debt practices and regulatory guidelines when managing collections process.
- Recovered lost revenue by persistently reaching out to customers with past due accounts.
- Processed extension requests for customers affected by Covid 19.
Teller
Santander Bank Us
Pottstown, PA
11.2019 - 06.2020
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Handled cash and check transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Reconciled cash and checks against computer records at end of shift.
- Balanced bank's vault of daily cash for withdrawals and deposits.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Maintained filing systems and other daily administrative and clerical support tasks to facilitate loans, deposits and account services.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Teller
Diamond Federal Credit Union
Boyertown, PA
04.2019 - 11.2019
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Handled cash and check transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
Education
Bachelor of Science - Accounting And Finance
University of Phoenix
Tempe, AZ05-2025
Associate of Science - General Studies With A Focus in Science
Montgomery County Community College
Blue Bell, PA05.2020
Real Estate
Montgomery County Community College
Blue Bell, PA12.2019
Skills
- Debt and credit examination in relation to loan applications
- Cash handling
- Loan processing and completion
- Administration duties
- Reliable and driven
- Sales expertise
- Business Needs Analysis
Timeline
Digital Sales Managers
ADP
03.2021 - Current
Collections Agent
Santander Bank Us
06.2020 - 01.2021
Loan Officer
Hughes Federal Credit Union
03.2020 - Current
Teller
Santander Bank Us
11.2019 - 06.2020
Teller
Diamond Federal Credit Union
04.2019 - 11.2019
Bachelor of Science - Accounting And Finance
University of Phoenix
Associate of Science - General Studies With A Focus in Science
Montgomery County Community College
Real Estate
Montgomery County Community College