Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Madison Samuels

Louisville,KY

Summary

Zone Manager with expertise in driving sales growth and enhancing profit margins through exceptional service and communication. Skilled in staffing, training, and developing sales teams while promoting an inclusive and equitable work environment. Demonstrated ability to utilize market research and analytics to create effective consumer strategies that align with organizational objectives.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Raising Canes
Louisville, KY
02.2022 - 05.2025
  • Facilitated communication between stores within the zone regarding best practices.
  • Analyzed customer feedback to identify areas of improvement for products and services.
  • Created and maintained positive relationships with store managers, customers, and vendors.
  • Investigated customer complaints and provided solutions in a timely manner.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Crewmember

Graeters
Louisville, KY
07.2021 - 12.2021
  • Educated customers on menu items, product ingredients and nutritional values.
  • Adhered to health department regulations regarding food handling procedures.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Took orders from patrons and input selections into store computer system.

Education

High School Diploma -

Atherton
Louisville
05-2023

Skills

  • Customer service
  • Conflict resolution
  • Operational standards
  • Time management
  • Excellent communication
  • Positive attitude
  • Task delegation
  • Cash handling
  • Cleaning

Certification

  • servsafe certified

Accomplishments

  • Lead Design for my high school's scenery department
  • Received recognition at multiple company meetings for being a valuable crewmember

Timeline

Restaurant Manager

Raising Canes
02.2022 - 05.2025

Crewmember

Graeters
07.2021 - 12.2021

High School Diploma -

Atherton
Madison Samuels
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