Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Sanderlin

Rockford,IL

Summary

Resourceful Casino Cage Supervisor known for high productivity and efficient task completion. Excel in cash handling, fraud detection, and regulatory compliance, ensuring operations run smoothly and securely. Possess strong leadership, communication, and problem-solving skills, vital for managing staff and maintaining excellent customer service.

Overview

1
1
year of professional experience

Work History

Casino Cage Supervisor

Hard Rock Casino
Rockford, IL
04.2025 - Current
  • Managed cash transactions efficiently at the casino cage.
  • Trained employees on cash handling procedures and customer service standards.
  • Monitored compliance with gaming regulations and internal policies.
  • Assisted customers with inquiries and processing of payouts.
  • Maintained accurate records of cash flow and inventory levels.
  • Resolved customer issues promptly to enhance guest satisfaction.
  • Complied with federal and state regulations by completing required casino forms pertaining to cage transactions.
  • Received, secured, and distributed large sums of money, added funds to casino safe and completed forms and documentation.

Specialty Banker

Hard Rock Casino
Rockford, IL
11.2024 - 04.2025
  • Processed transactions accurately and efficiently at the counter.
  • Handled cash management tasks for daily operations smoothly.
  • Ensured compliance with banking regulations and policies consistently.
  • Resolved customer issues promptly to maintain satisfaction levels.

Casino Cage Cashier

Hard Rock Hotel & Casino
Bristol, VA
04.2024 - 11.2024
  • Processed cash transactions for patrons at casino cage efficiently.
  • Maintained organized cash drawers and balanced daily cash intake.
  • Monitored compliance with security protocols during cash handling procedures.
  • Used point-of-sale systems to record transactions and track inventory accurately.
  • Provided exceptional customer service to enhance guest experience at the casino cage.

Education

BBA - Business Administration And Management

University of Pikeville
Pikeville, KY
12-2023

Skills

  • Cash handling
  • Regulatory compliance
  • Inventory management
  • Customer relationship management
  • Financial reporting
  • Team collaboration
  • Guest services
  • Problem solving
  • Attention to detail

Timeline

Casino Cage Supervisor

Hard Rock Casino
04.2025 - Current

Specialty Banker

Hard Rock Casino
11.2024 - 04.2025

Casino Cage Cashier

Hard Rock Hotel & Casino
04.2024 - 11.2024

BBA - Business Administration And Management

University of Pikeville

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