Madison Sapp
Land O' Lakes
Summary
Proven to excel in high-volume settings,and working well under pressure. I leveraged strong multitasking abilities and exceptional customer service at Texas Roadhouse, enhancing guest experiences and efficiency contributed to team success through collaborative efforts and a robust work ethic. as well as being extremely reliable and trustworthy.
Overview
4
4
years of professional experience
Work History
Server
Texas Roadhouse
10.2021 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail.
Austin Cattle Co
Austin Cattle Co
07.2021 - 10.2021
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly in a high volume setting.
Server
Best Ny Pizza
08.2020 - 06.2021
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma -
Wesley Chapel
Wesley Chapel, FL06-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Sales expertise
- Suggestive selling
Timeline
Server
Texas Roadhouse
10.2021 - 01.2025
Austin Cattle Co
Austin Cattle Co
07.2021 - 10.2021
Server
Best Ny Pizza
08.2020 - 06.2021
High School Diploma -
Wesley Chapel