Madison Shek
Millbrae
Summary
Motivated individual with a background in customer service and administrative support. Known for adaptability and a strong work ethic, ready to enhance customer satisfaction and streamline operations in a dynamic work environment.
Overview
2
2
years of professional experience
Work History
Boba Barista
Tiger Tea and Juice
San Mateo
10.2024 - 10.2024
- Prepared bubble tea beverages following standardized recipes and customer requests.
- Maintained cleanliness and organization of workstations during busy service hours.
- Operated cash register to process payments from customers.
Front Desk Assistant
Mills High School
Millbrae
10.2022 - 05.2023
- Greeted and assisted students and visitors, ensuring a welcoming and informative front desk experience.
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
- Managed incoming phone calls and directed them to appropriate staff.
- Coordinated communication between parents and teachers, fostering positive relationships and facilitating effective collaboration.
- Maintained organized records of student attendance and appointments.
- Processed mail and deliveries, ensuring timely distribution to support school operations.
Education
High School Diploma -
Mills High
Millbrae, CA05-2025
Business Administration - Marketing
University of The Pacific
Stockton, CA06-2026
Skills
- Customer service
- Communication skills
- Team collaboration
- Fast-paced adaptability
- Efficient time management
- Cleanliness and organization
- Strong work ethic
- Flexible schedule availability
- Growth mindset
Timeline
Boba Barista
Tiger Tea and Juice
10.2024 - 10.2024
Front Desk Assistant
Mills High School
10.2022 - 05.2023
High School Diploma -
Mills High
Business Administration - Marketing
University of The Pacific