Madison Slaninko
Media,Pennsylvania
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
5
5
years of professional experience
Work History
Cashier/Sales Associate
Tractor Supply Company
Toughkenamon, PA
08.2023 - 02.2024
- Operated cash register and accurately processed payments, returns, and exchanges
- Processed cash, checks, and credit cards for customer purchases
- Delivered exceptional customer service at all points of contact
- Greeted and educated customers about products, creating positive and informative store experiences
- Helped customers locate merchandise and answered questions about products
- Informed customers of special promotions, loyalty programs, and discounts
- Resolved customer complaints and inquiries promptly, enhancing overall satisfaction
- Cultivated strong customer relationships, contributing to increased loyalty and repeat business
- Utilized problem-solving skills to handle difficult situations effectively
- Counted and balanced cash drawer at the beginning and end of each shift
- Assisted with training and mentoring new team members
- Built and maintained positive working relationships with co-workers
Trainee Associate/ Discover Program
Walgreens
Kennett Square, PA
11.2021 - 12.2022
- Operated tracking scanners to update and maintain accurate inventory information.
- Performed inventory counts of merchandise on a regular basis.
- verified product pricing and tagging for accuracy before stocking shelves.
- stocked merchandise by UPC codes, ensuring accurate product placement.
- Rotated stock from older to newer products to maintain quality control standards.
- arranged stock displays to enhance product visibility and align with the company's layout.
- Arranged products on shelves following merchandising guidelines.
- Organized backroom areas, ensuring all items were properly stored and labeled.
Trainee Associate/ Discover Program
Wawa
Kennett Square, PA
03.2022 - 05.2022
- Gained real-world experience in high school rotational job trainee program through active participation.
- Cultivated customer service, money handling, and inventory management skills while understanding organizational structures in hands-on roles.
- Assisted customers with product inquiries and transactions at retail location.
- Maintained clean and organized store displays to enhance customer experience.
- Collaborated with team members to ensure efficient stock replenishment processes.
Trainee Associate/ Discover Program
Ace Hardware
Kennett Square, PA
01.2022 - 03.2022
- Operated tracking scanners to maintain accurate inventory records, supporting effective stock management.
- Performed inventory counts of merchandise on a regular basis.
- verified product pricing and tagging for accuracy before stocking shelves.
- stocked merchandise by UPC codes, ensuring accurate product placement.
- Rotated stock from older to newer products to maintain quality control standards.
- arranged stock displays to enhance product visibility and align with the company's layout.
- Arranged products on shelves following merchandising guidelines.
- Organized backroom areas, ensuring all items were properly stored and labeled.
Trainee Associate/ Discover Program
Tractor Supply
Toughkenamon, PA
09.2021 - 10.2021
- Arranged stock shelves to align with the company layout and product categories for optimal customer access.
- Maintained cleanliness in the stockroom and sales floor for efficient operations.
- Arranged products on shelves following merchandising guidelines.
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Verified pricing and tagging of products prior to stocking shelves to ensure accurate inventory presentation.
- Stocked merchandise by UPC codes and read labels to match.
Volunteer
Ivy Creek Gracious Retirement Living
Glen Mills, PA
01.2019 - 02.2020
- Facilitated daily routines for older adults, ensuring their needs were met and promoting independence.
- Demonstrated compassion and empathy while supporting older adults, fostering a positive environment
- Exhibited strong organizational skills with the capacity to manage multiple tasks simultaneously
- Adapted quickly to new tasks and responsibilities, enhancing overall team flexibility
- Ensured adherence to safety regulations and procedures to maintain a clean, safe work environment
- Ensured high quality standards by maintaining accuracy and attention to detail in task completion
Education
Associate of General Studies -
Delaware County Community College
Media, PA08-2026
High school graduate -
Kennett High School
Kennett Square, PA06-2022
Skills
- Cash handling
- Sales processing
- Credit card and gift card processing
- Returns processing
- Inventory management
- Product display techniques
- Customer service excellence
- Team collaboration
- Problem resolution
- Time management skills
- Inventory management
- Multitasking and organization
- Staff training and development
- Communication skills
Community Service
Volunteer, Ivy Creek Gracious Retirement Living, Glen Mills, PA, 01/19, 02/20, Assisted older adults in their scheduled daily activities, Learned and demonstrated compassion, empathy, and other leadership skills, Exhibited strong organizational skills with the capacity to manage multiple tasks simultaneously, Demonstrated willingness to learn and adapt to new tasks and responsibilities, Ensured adherence to safety regulations and procedures to maintain a clean, safe work environment, Exhibited attention to detail and accuracy in completing tasks to meet quality standards
Timeline
Cashier/Sales Associate
Tractor Supply Company
08.2023 - 02.2024
Trainee Associate/ Discover Program
Wawa
03.2022 - 05.2022
Trainee Associate/ Discover Program
Ace Hardware
01.2022 - 03.2022
Trainee Associate/ Discover Program
Walgreens
11.2021 - 12.2022
Trainee Associate/ Discover Program
Tractor Supply
09.2021 - 10.2021
Volunteer
Ivy Creek Gracious Retirement Living
01.2019 - 02.2020
Associate of General Studies -
Delaware County Community College
High school graduate -
Kennett High School