Madison Smith
CULLMAN
Summary
very hard-working I enjoy working in customer service i enjoy communication I do my best in customer service I find my ways to learn new jobs and have understanding of it I’m quick to learning I’m very calm and patient I will do the best I can in every situation learning and growing
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Urban Cookhouse
CULLMAN
07.2025 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Assisted in menu knowledge and food recommendations for guests.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Handled cash transactions accurately and efficiently at the register.
- Trained new servers on restaurant procedures and service standards.
- Addressed customer concerns promptly to enhance their dining experience.
- Provided excellent customer service to ensure satisfaction.
Online order shopper/Merchandise Pickup Associate
Walmart
CULLMAN
10.2024 - 04.2025
- Organized shelves to maintain cleanliness and product visibility.
- Stocked merchandise efficiently according to store guidelines.
- Maintained records of goods loaded and unloaded from vehicles.
- Loaded and unloaded trucks with pallet jacks, forklifts, and other equipment.
- Read and attached appropriate labels and tags to products and packages for identification purposes.
Lifeguard
Spring Valley Beach
Blountville
05.2023 - 05.2024
- Monitored pool area to ensure safety of all patrons and prevent accidents.
- Enforced facility rules to maintain a safe and enjoyable environment for guests.
- Provided emergency assistance and first aid to injured individuals as needed.
- Maintained cleanliness of the pool area, including deck and locker rooms.
- Attended training sessions to improve lifeguarding skills and emergency response readiness.
Cashier, food runner, busser
Chick-Fil-A Restaurant
CULLMAN
09.2023 - 03.2024
- Processed customer orders efficiently at a fast-paced restaurant environment.
- Handled cash transactions accurately and maintained a balanced cash drawer.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Maintained cleanliness and organization of the front counter and dining area.
- Collaborated with team members to ensure smooth service during peak hours.
- Promoted menu items and special promotions to enhance customer experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Skills
- Customer service
- Menu knowledge
- Order processing
- Time management
- Cash handling
- Food safety
- Training and development
- Safety awareness
- Cleanliness standards
- Server training
- Dining area maintenance
- Food running
- Check payment processing
- Guest engagement
- Strong work ethic
- Menu memorization
- Table resetting
- Safe food handling
- Order delivery practices
- Food delivery
- Professional appearance
CPR certified
Languages
English
Elementary
Certification
- CPR certified 4+ years
lifeguard training
Affiliations
- I love doing sports and expressing myself through that, I love running
- I enjoy being a flyer getting to get thrown in the air and do stunts
- I do (babysitting) every once in a while. I’m very good with kids and I enjoy watching them.
Timeline
Server
Urban Cookhouse
07.2025 - Current
Online order shopper/Merchandise Pickup Associate
Walmart
10.2024 - 04.2025
Cashier, food runner, busser
Chick-Fil-A Restaurant
09.2023 - 03.2024
Lifeguard
Spring Valley Beach
05.2023 - 05.2024