Madison Lee Sprock
Herculaneum,MO
Summary
Im nineteen, and the oldest sibling. I have had the job of being a big sister since I was four. So I guess you could say I have been working alot longer than whats on my resume! I pride myself in my work and my social skills. I currently work two serving jobs, but I am currently looking for something more steady. I do well in fast, or slow paced environments, and with older, or younger people! I do my very best to get along with everyone, and to make it the best work environment I can.
Overview
4
4
years of professional experience
Work History
Server
Main and Mill
06.2024 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server/Hostess
Cracker Barrell
09.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Sales Representative
Call Center Group
08.2022 - 09.2022
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
Lifeguard
Six Flags
05.2022 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Sales Associate
Rue 21
07.2021 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Team Member
SUBWAY®Restaurants
10.2020 - 02.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety..
- Worked scheduled shifts and remained available to work.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
BBA - Business Management
Jefferson Community College
Arnold, MO08-2026
High School Diploma -
Herculaneum High School
Herculaneum, MO05-2023
Skills
- Exceptional customer service
- Hospitality service expertise
- Cleanliness standards
Languages
Italian
Limited Working
Spanish
Elementary
Timeline
Server
Main and Mill
06.2024 - Current
Server/Hostess
Cracker Barrell
09.2022 - Current
Sales Representative
Call Center Group
08.2022 - 09.2022
Lifeguard
Six Flags
05.2022 - 08.2022
Sales Associate
Rue 21
07.2021 - 11.2021
Team Member
SUBWAY®Restaurants
10.2020 - 02.2021
BBA - Business Management
Jefferson Community College
High School Diploma -
Herculaneum High School
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