Madison Spurlock
Williamsburg ,VA
Summary
**Professional Summary**
Dedicated and results-driven Shift Supervisor with over 3 years of experience in the food service industry, specializing in donut shop operations. Adept at leading teams to deliver exceptional customer service while ensuring efficient production and adherence to quality standards. Skilled in inventory management, employee training, and maintaining a clean and safe work environment. Proven ability to manage shifts effectively, resolve customer issues, and optimize workflow to maximize productivity and profitability. Committed to fostering a positive team atmosphere and delivering a memorable experience for every customer. Passionate about maintaining high standards of quality and operational excellence in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Supervisor
Duck Donuts
08.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
Jamestown High School
Williamsburg, VA06-2022
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Inventory control
- Processes and procedures
Timeline
Supervisor
Duck Donuts
08.2021 - Current
High School Diploma -
Jamestown High School
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