Madison Stapp
Citrus Heights,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Server
Cattlemens Steakhouse
Rancho Cordova, CA
08.2023 - Current
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Server
Longhorn Steakhouse
Jacksonville Beach, FL
11.2021 - 06.2023
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Server
Buffalo Wild Wings
Jacksonville, FL
03.2021 - 11.2021
- Greeted guests and provided menus.
- Stayed informed about daily specials, new menu items, promotions.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Aviation Maintenance Administrator
U.S. Navy
Jacksonville, FL
05.2019 - 03.2021
- Monitored inventory levels of spare parts and equipment used in aircraft maintenance activities.
- Developed and maintained records of aircraft maintenance, inspections, and repairs.
- Prepared documents such as work orders, invoices, flight logs, and other paperwork associated with aviation maintenance activities.
- Created reports to track progress of ongoing projects related to aviation maintenance procedures.
- Kept records of parts and equipment used in projects to update inventory.
Education
Military Occupational Specialty
NAS Meridian
Meridian, MS10-2019
High School Diploma -
Bella Vista High School
Fair Oaks, CA05-2015
Skills
- Strong Work Ethic
- High-volume dining
- Positive and professional
- POS operation
- Exceptional customer service
- Suggestive Selling
- Time management abilities
- Multitasking
Timeline
Server
Cattlemens Steakhouse
08.2023 - Current
Server
Longhorn Steakhouse
11.2021 - 06.2023
Server
Buffalo Wild Wings
03.2021 - 11.2021
Aviation Maintenance Administrator
U.S. Navy
05.2019 - 03.2021
Military Occupational Specialty
NAS Meridian
High School Diploma -
Bella Vista High School