Madison Stevens
High Springs
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Blue Star Grill
06.2025 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely and accurate food orders for guests.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new servers on menu items and service standards to ensure consistency.
- Managed multiple tables efficiently during peak hours, demonstrating strong time management skills.
Orthodontic Assistant
UF College of Dentistry
03.2022 - 07.2025
- Prepared treatment areas and sterilized instruments according to infection control protocols.
- Scheduled appointments and coordinated patient flow to optimize clinic operations.
- Trained new staff on office protocols and chairside assistance techniques for enhanced teamwork.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
Education
High School Diploma -
Santa Fe High School
Alachua, FL Associate of Science - Science of Nursing
Galen College of Nursing
Gainesville, FL 03-2027
Skills
- Customer service
- Time management
- Team collaboration
- Cleanliness standards
- Workflow optimization
- Communication skills
Timeline
Server
Blue Star Grill
06.2025 - Current
Orthodontic Assistant
UF College of Dentistry
03.2022 - 07.2025
High School Diploma -
Santa Fe High School
Associate of Science - Science of Nursing
Galen College of Nursing