Madison E. Stewart
Lynchburg,VA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Walmart
Lynchburg, VA
03.2026 - Current
- Picked items accurately to ensure customer satisfaction
- Staged, prepped, and dispensed orders accurately and efficiently
- Resolved customer inquiries and complaints efficiently, maintaining high service standards.
- Developed strong relationships with customers
- Trained new team members on best practices for personal shopping services.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Paraprofessional (Teachers’ Aide)
Beacon Academy
Lynchburg, VA
09.2025 - 03.2026
- - Ability to convey information clearly and effectively to students and teachers.
- - Strong listening skills to understand student needs.
- - Patience when working with students who may have diverse learning needs.
- - Understanding and advocating for students' emotional and social needs.
- - Creating a supportive and safe environment for all students.
- - Knowledge of de-escalation strategies and conflict resolution.
- - Ability to provide individualized support to meet students’ needs.
- - Multiple VDOE certifications
- - First Aid and CPR certified
Team Member
Panera Bread
Lynchburg, VA
08.2024 - 09.2025
- - Delivered friendly and attentive customer service to ensure a positive dining experience.
- - Addressed guest concerns and resolved issues promptly to maintain satisfaction.
- - Operated POS systems for efficient order-taking and payment processing.
- - Trained new employees on customer service best practices and daily operations.
- - Maintained clean, organized spaces to support a welcoming and safe environment.
- - Handled opening/closing duties, including restocking, cleaning, and display setup.
Hostess & Carryout Server
The Neighbors Place
Lynchburg, VA
03.2024 - 08.2024
- - Greeted and seated guests, managed waitlists, and provided clear communication about wait times.
- - Took phone orders and reservations with attention to detail and professionalism.
- - Provided personalized service during high-volume dining periods.
- - Collaborated with kitchen and service teams to ensure efficient operations and satisfied guests.
- - Resolved customer concerns quickly to maintain a high standard of hospitality.
- - Maintained 15-20 active carry-out orders and managed POS entries accurately.
Receptionist
Workout Anytime
Lynchburg, VA
11.2023 - 04.2024
- - Served as the first point of contact, offering friendly, helpful assistance to all members.
- - Scheduled appointments, managed memberships, and supported front desk inquiries.
- - Maintained a clean, welcoming environment and upheld a professional tone at all times.
- - Promoted membership sales (~$200-$300/month average) through customer engagement.
- - Maintained customer confidentiality and handled sensitive data with discretion.
Hostess & Carryout Server
The Neighbors Place
Lynchburg, VA
07.2022 - 08.2023
- - Supported guests with menu questions and personalized recommendations.
- - Managed guest flow and worked collaboratively with service staff to ensure timely seating.
- - Delivered efficient, courteous service during peak hours.
Education
High School Diploma -
Jefferson Forest High School
Forest, VA05-2023
No Degree - Psychology
University
Lynchburg, VASkills
- Customer Service Excellence, Guest Relations & Hospitality, POS System Operation, Conflict Resolution, Verbal & Written Communication, Reception & Front Desk Experience, Multitasking in High-Volume Settings, Professional Phone Etiquette, Order Management & Accuracy, Cash Handling & Payment Processing, Team Collaboration, Time Management
- CPR Certified
- Multiple Certificates received from VDOE
- First Aid Certified
Timeline
Personal Shopper
Walmart
03.2026 - Current
Paraprofessional (Teachers’ Aide)
Beacon Academy
09.2025 - 03.2026
Team Member
Panera Bread
08.2024 - 09.2025
Hostess & Carryout Server
The Neighbors Place
03.2024 - 08.2024
Receptionist
Workout Anytime
11.2023 - 04.2024
Hostess & Carryout Server
The Neighbors Place
07.2022 - 08.2023
High School Diploma -
Jefferson Forest High School
No Degree - Psychology
University