Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Madison Sujka

Food Handler
Everett,WA

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Ready to offer exceptional leadership and planning abilities to take on new role in Type setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in Industry standards and market trends.

Customer-focused professional with successful Number-year career in Industry sector. Dynamic successful applying Skill and Skill in busy business environment.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Shift Lead Manager

Five Guys
Lynnwood , Washington
03.2021 - Current
  • Training employees to five guys standards
  • Practice food safety handling and serv safe
  • Counting registers and handling money
  • Preparing prep food for the day
  • Managing and running the shift

Crew Member

Dairy Queen
Everett , Washington
09.2020 - 01.2021
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Worked well with teammates and accepted coaching from management team.

Sandwich Artist

Subway
SeaTac , WA
07.2019 - 12.2019
  • Assisted customers in choosing menu items by providing food complementing information.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Greeted guests, promoted specials and took orders.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Shared information with customers about menu items, preparation methods and ingredients.

Customer Service Representative

U-Haul
Seattle , WA
08.2018 - 01.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Cleaned, sanitized and organized moving trucks and trailers to their specific parking location

Crew Member

Burger King
Federal Way , WA
02.2017 - 06.2017
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Cooked and prepared foods and monitored food production according to quality and sanitation standards.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.

Deli Clerk

Safeway
Puyallup , WA
09.2016 - 01.2017
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Sandwich Artist

SUBWAY®Restaurants
Puyallup , WA
04.2016 - 09.2016
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Greeted guests, promoted specials and took orders.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.

Party Attendant

Super Jump Party Zone
Puyallup , WA
09.2013 - 03.2015
  • Facilitated all aspects of youth-attended parties to include responding swiftly and efficiently to needs of guests, enforced all rules and regulations, set up and clean up, participant safety, food service, and time management
  • Coordinated schedules and timelines for events.
  • Consulted with customers to determine objectives and requirements for events.

Education

High School Diploma - American Sign Language

Puyallup High School
Puyallup, WA
09.2010 - 06.2013

Skills

Accurate money handling

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Timeline

Shift Lead Manager

Five Guys
03.2021 - Current

Crew Member

Dairy Queen
09.2020 - 01.2021

Sandwich Artist

Subway
07.2019 - 12.2019

Customer Service Representative

U-Haul
08.2018 - 01.2019

Crew Member

Burger King
02.2017 - 06.2017

Deli Clerk

Safeway
09.2016 - 01.2017

Sandwich Artist

SUBWAY®Restaurants
04.2016 - 09.2016

Party Attendant

Super Jump Party Zone
09.2013 - 03.2015

High School Diploma - American Sign Language

Puyallup High School
09.2010 - 06.2013
Madison SujkaFood Handler