Motivated and determined to secure a position that will enable me to use my skills in the private investigation field. As I am currently completing the Private Investigators License course which will potentially be issued by the state of Louisiana. I am very eager to join a professional investigative team as I aspire to follow and be further educated by experienced private investigators.
Overview
15
15
years of professional experience
Work History
MEDICAL ASSISTANT
ACADIA FOOT CARE
Lafayette, Louisiana
08.2022 - 10.2025
Scheduling appointments
Conducted patient intake, gathering personal and medical information to ensure comprehensive patient profiles.
Making patient profiles including medications and past medical history
Stocking clinic rooms and office with supplies
Prepping and disinfecting patients for surgeries in the clinic
Assisted physicians with patient examinations and procedures.
Managed patient scheduling and confirmed appointments, optimizing clinic workflow and enhancing patient experience.
Prepared medical instruments and exam rooms for procedures.
Collected and documented patient medical histories accurately.
Maintained inventory of medical supplies and ordered supplies.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Relayed messages from patients to physicians regarding concerns, condition updates, and refill requests, facilitating timely treatment.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
CUSTOMER SERVICE
THE BEST STOP
11.2015 - 11.2021
Recognized by management for providing exceptional customer service.
Assisted customers with requests and answered questions, enhancing overall satisfaction.
Resolved customer complaints with empathy and professionalism, ensuring swift resolutions.
Assisted customers with inquiries and product selections promptly.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Assessed customer needs quickly during interactions.
Welcomed customers warmly and offered assistance with their needs.
Resolved customer complaints in a professional manner.
Collaborated with team members to maintain efficient operations during peak hours.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Completed day-to-day duties accurately and efficiently.
TEACHER
SUGAR N SPICE
01.2015 - 01.2016
Developed engaging lesson plans tailored to diverse student needs.
Developed and implemented hands-on curriculum that engaged students and increased interest in learning.
Utilized educational technology tools to enhance student engagement and understanding.
Collaborated with parents to enhance student learning outcomes and developmental progress.
Built and strengthened positive relationships with students, parents, and teaching staff.
Organized extracurricular activities that promoted teamwork and improved social skills among students.
Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
BARTENDER
NEW ORLEANS DAQUIRIS
03.2015 - 07.2015
Mixed and served diverse daiquiris and cocktails, enhancing customer experience and satisfaction.
Provided excellent customer service while ensuring a welcoming environment.
Greeted customers and provided excellent customer service.
Resolved customer complaints promptly, fostering loyalty and repeat business.
Trained new staff on bar procedures, drink recipes, and safety protocols.
Maintained cleanliness and organization of the bar area and equipment.
Assisted in inventory management and ordering supplies to maintain bar operations efficiently.
Handled cash transactions and processed payments accurately at the register.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Collaborated with kitchen staff to coordinate food and drink orders efficiently.
Developed good working relationships with fellow employees through effective communication.
PRO SHOP ATTENDANT
Hebert and Municipal Golf Coarse
Lafayette, Louisiana
01.2011 - 09.2013
Managed daily operations of the pro shop to ensure efficient service.
Guided customers in product selection and facilitated equipment rentals to enhance satisfaction.
Delivered exceptional customer service to elevate guest experiences and foster loyalty.
Maintained inventory levels and organized merchandise displays.
Ensured cleanliness and organization of the pro shop environment.
Received incoming shipments of new merchandise and stocked shelves accordingly.
Addressed customer complaints efficiently and escalated complex issues to management for resolution.