Madison Thomas
Aragon,GA
Summary
Proven Medical Assistant with a strong background in clinical documentation and direct patient care, honed at West Georgia Family Medicine. Excelled in HIPAA compliance and patient scheduling, enhancing clinic efficiency. Demonstrated exceptional customer service, building trust and reducing wait times. Skilled in EMR/EHR, contributing to accurate diagnoses and patient safety.
Overview
8
8
years of professional experience
Work History
Medical Assistant
West Georgia Family Medicine
06.2020 - 04.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Live-Out Nanny
Kimberly Blair
02.2019 - 04.2020
- Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
- Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
- Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
- Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
- Helped children complete homework assignments and school projects.
- Monitored children's play activities to verify safety.
Teacher's Assistant
Eagle Pointe Weekday Preschool
07.2018 - 12.2019
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Facilitated small group sessions, reinforcing lesson content for better comprehension.
Teacher's Assistant
Learning Bridge
08.2016 - 05.2017
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with lead teacher to monitor class schedule and take attendance.
- Maintained safety and security by overseeing students in recess environments.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Supported classroom maintenance and upkeep, organizing books, and materials.
Education
High School Diploma -
North Paulding High School
Dallas, GA05.2018
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Data Entry
- Immunization Administration
- Specimens collection and processing
Timeline
Medical Assistant
West Georgia Family Medicine
06.2020 - 04.2024
Live-Out Nanny
Kimberly Blair
02.2019 - 04.2020
Teacher's Assistant
Eagle Pointe Weekday Preschool
07.2018 - 12.2019
Teacher's Assistant
Learning Bridge
08.2016 - 05.2017
High School Diploma -
North Paulding High School
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