Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Madison Triplett

Dickson,TN

Summary

Dynamic healthcare professional with extensive experience as a Referral Coordinator at Nephrology Associates PC. Expert in patient scheduling and referral tracking, ensuring seamless transitions between providers. Recognized for exceptional organizational skills and accuracy in documentation, enhancing patient care and communication across multidisciplinary teams. Proficient in HIPAA regulations and electronic patient charts.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Referral Coordinator

Nephrology Associates PC
02.2020 - Current
  • Scheduled appointments with specialists on behalf of clients.
  • Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
  • Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
  • Processed referral requests from patients, doctors and other health care professionals.
  • Responded to patient inquiries to offer timely updates regarding referral status.
  • Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.

Certified Nursing Assistant

TriStar Horizon Medical Center
02.2018 - 02.2020
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Education

Nashville State Community College
Nashville, TN

Skills

  • Pre-authorizations
  • Insurance verification
  • Medical terminology
  • Multi-line phone proficiency
  • Patient scheduling
  • Medical terminology knowledge
  • Data entry proficiency
  • Appointment scheduling
  • Scheduling software
  • Accurate documentation
  • Database management
  • HIPAA regulations
  • Notetaking and documentation
  • Caseload management
  • Multi-line telephone operation
  • Lead generation
  • Organizational growth
  • Healthcare systems
  • Referring physician communication
  • MS office expertise
  • Physician reports
  • Referral wait list management
  • Referral tracking
  • Electronic patient charts
  • Appointment reminders
  • Outbound calls
  • Medical scheduling
  • HIPAA guidelines
  • Schedule management

Certification

Certified Medical Assistant (CCMA)

BLS

Timeline

Referral Coordinator

Nephrology Associates PC
02.2020 - Current

Certified Nursing Assistant

TriStar Horizon Medical Center
02.2018 - 02.2020

Nashville State Community College

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Madison Triplett