Madison Turner
Clyde,North Carolina
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Great customer service skills. Strives to meet the needs of clients, drive satisfaction and long-term loyalty.
Overview
8
8
years of professional experience
Work History
Home Health Caregiver
Self Employed Services
Waynesville, NC
01.2022 - Current
- Planned, prepared or served meals to patients according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Planned optimal meals based on established nutritional plans.
- Assisted clients with proper exercises and rehabilitation.
- Maintained clean and well-organized environment for client happiness and safety.
- Responded quickly and appropriately to emergency situations involving assigned patients.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Server
Haywood 209 Cafe
Waynesville, NC
03.2018 - Current
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Served food and beverages to patrons and confirmed complete orders.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Explained menu items, describing ingredients and cooking methods upon request.
Dispatcher Office Assistant
Appalachian Community Services
Waynesville, NC
01.2017 - 03.2018
- Performed administrative duties such as photocopying, faxing documents and ordering supplies.
- Organized and maintained filing systems for documents related to the dispatch office.
- Attended training seminars related to mental health topics such as trauma-informed care, substance abuse.
- Developed and maintained a therapeutic rapport with patients to facilitate recovery.
- Observed safety protocols when working with potentially violent or suicidal individuals.
- Collected information about clients through interviews, observation, or tests.
Education
Associate of Arts - Business Law
Haywood Community College
Clyde, NC12-2025
Skills
- Customer service
- Case management
- Problem solving
- Time management
- Compassionate care
- Behavioral management
- Data entry
- Team collaboration
- Microsoft dynamics 365
Timeline
Home Health Caregiver
Self Employed Services
01.2022 - Current
Server
Haywood 209 Cafe
03.2018 - Current
Dispatcher Office Assistant
Appalachian Community Services
01.2017 - 03.2018
Associate of Arts - Business Law
Haywood Community College
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