MADISON VAN
Saint Cloud
Summary
Recent Biology graduate from the University of Central Florida with a strong commitment to a career in veterinary science. Seeking opportunities to enhance practical skills in animal care while supporting ongoing education. Eager to contribute to a team focused on animal welfare and client satisfaction.
Overview
7
7
years of professional experience
Work History
Kennel Technician
Bass Pet Resort and Spa
Kissimmee
02.2025 - Current
- Fed and monitored health of dogs and cats, ensuring proper nutrition and well-being.
- Observed animal behavior to identify signs of distress or illness promptly.
- Provided exercise and socialization for animals through walks and playtime.
- Performed minor grooming services such as brushing fur coats and trimming nails.
- Cleaned and maintained kennel facilities, promoting a safe and healthy environment for animals.
- Maintained clean and orderly play yards, kennels, and cages to support animal hygiene and comfort.
Merchandise Cast Member(Disney College Program)
Walt Disney World
Orlando
08.2024 - 09.2024
- Delivered exceptional guest service by assisting with merchandise selection and resolving concerns.
- Ensured adherence to Disney's visual and operational standards across all store activities.
- Maintained store organization through restocking shelves and arranging displays to meet standards.
- Operated point-of-sale systems, managing diverse payment methods and daily operational tasks.
Arcade Lead/Trainer
Andretti Indoor Karting and Games
10.2018 - 07.2024
- Engaged with guests to deliver exceptional service, contributing to a fun and memorable experience at Andretti's.
- Oversaw operation of arcade attractions, ensuring safety and enhancing guest experience.
- Maintained cleanliness of arcade floor and games, fostering a welcoming environment for guests.
- Trained new employees on proper operations procedures
Arcade Floor Host
GameTime
01.2023 - 05.2023
- Operated arcade games and attractions to create enjoyable experiences while maintaining safety and cleanliness for guests.
- Assisted guests with game cards and ticket redemption, efficiently processing transactions through Point of Sale (POS) system.
- Resolved guest inquiries and reported maintenance issues to ensure smooth daily operations.
- Delivered exceptional guest service by guiding merchandise selection, sharing product knowledge, and addressing concerns effectively.
- Operated point-of-sale systems, handled various payment methods, and supported daily operations including cash handling and inventory management.
- Maintained store organization, restocked shelves, arranged displays, and ensured the store met Disney's visual and operational standards.
Education
Bachelor of Science - Biology
University of Central Florida
Orlando, FL12-2024
Skills
- Animal care and handling
- Animal restraint techniques
- Animal bathing
- Behavior observation and monitoring
- Customer service and cash handling
- Time management
- Team collaboration
- Effective communication
Volunteer Experience
- Gulf Coast Humane Society: Walking and socializing dogs, Preparing cats for adoption through human interaction, Monitoring animal behavior to report concerns to staff
- Amazing Animals Inc.:Responsible for maintaining animal habitats, preparing food and enrichment, and educating children on animal rescue and rehabilitation, Experienced in caring for diverse species, including Farm animals, Mammals, and Reptiles
References
References available upon request.
Timeline
Kennel Technician
Bass Pet Resort and Spa
02.2025 - Current
Merchandise Cast Member(Disney College Program)
Walt Disney World
08.2024 - 09.2024
Arcade Floor Host
GameTime
01.2023 - 05.2023
Arcade Lead/Trainer
Andretti Indoor Karting and Games
10.2018 - 07.2024
Bachelor of Science - Biology
University of Central Florida