MADISON VANDEBERG
Seattle ,WA
Summary
Expert in operational consulting and process improvement, recognized for identifying inefficiencies and implementing scalable solutions. Proven ability to lead cross-functional initiatives that enhance service delivery and operational excellence. Adept at leveraging technology to drive innovation and streamline operations across complex business environments.
Overview
14
14
years of professional experience
Work History
Senior Operations Consultation Manager
Starbucks Coffee Company
01.2025 - Current
- Partnered with executive leadership to develop and implement strategic operational improvements, resulting in increased scalability and stronger operating models.
- Directed cross-functional projects involving store operations & technology to drive sustainable operational excellence.
- Partnered with Retail Directors and Vice Presidents to optimize operations, drive continuous improvement, and foster a culture of accountability.
- Identified operational inefficiencies through onsite & data analysis, resulting in improved operational foundations and foundational training.
- Designed and implemented standardized operating procedures and continuous improvement programs that enhanced consistency, quality and execution across diverse and complex business units.
- Optimized funds management systems and processes across multiple businesses resulting in decreased unidentified cash loss.
- Coordinated large-scale events and systemized processes across functions to enhance business volume.
- Collaborate with technology business leaders to implement innovative tech and programs.
- Provided strategic advisory to senior leadership on key decisions and initiatives.
District Manager
Starbucks Coffee Company
12.2022 - 01.2025
- Tailored consulting strategies to optimize store performance within an 18-store portfolio, driving increased sales and operational efficiency and overall store performance, resulting in achieving system-wide sales to target in Q4 (102.3%) & 99%+ in Q3, FY24.
- Played an instrumental role in the successful national launch of new core beverages, collaborating with support teams to ensure seamless implementation across multiple store locations.
- Recognized as a key influencer whose leadership significantly contributed to the customer growth of a specific licensee; partnering with third party senior leadership to influence and impact change at the regional level.
- Understood Starbucks' brand expectations and licensee business models, fostering success in partnership environment.
- Disciplined and purposeful approach to business acumen and analysis, to prioritize most critical licensee business, to deliver financial and customer results, and deliver to area plan.
- Excelled in a fast-paced environment, demonstrating agility in decision-making and ability to ensure effective execution amidst competing company priorities.
- Strategically planned and executed quarterly operational and portfolio meetings, ensuring efficient utilization of time and resources, and working collaboratively with peers and cross functional teams.
- Cultivated culture of mutual respect and shared learning, orchestrating peer collaboration in Area lead roles to enhance district performance.
Store Manager
Starbucks Coffee Company
02.2019 - 12.2022
Assistant Store Manager
Starbucks Coffee Company
11.2018 - 02.2019
Shift Supervisor
Starbucks Coffee Company
06.2014 - 11.2018
Barista
Starbucks Coffee Company
06.2012 - 06.2014
Education
High School Diploma -
Sam Barlow High School
Gresham, OR06-2012
Skills
- Operational Consulting
- Strategic planning
- Operational coaching
- Multi-unit portfolio management
- Operational consulting
- Retail management
- Problem solving
- Cross functional teamwork
- Microsoft 365
- Salesforce
- Work prioritization
- Customer service
Skills And Awards
- 14+ years of effective operational coaching.
- 14+ years of customer service experience.
- 5+ years of retail management.
- 2+ years of multi-unit portfolio management.
- 3+ years of consulting experience.
- 2+ years of working in cross functional teams.
- Store Manager of the Quarter (Q2 2021)
- Spirit of Starbucks Award (Q2 2019)
- Store Manager Trainer.
- 2024 Planning lead; Seattle ALL-IN event.
- Proficient in Microsoft 365 and Salesforce.
Timeline
Senior Operations Consultation Manager
Starbucks Coffee Company
01.2025 - Current
District Manager
Starbucks Coffee Company
12.2022 - 01.2025
Store Manager
Starbucks Coffee Company
02.2019 - 12.2022
Assistant Store Manager
Starbucks Coffee Company
11.2018 - 02.2019
Shift Supervisor
Starbucks Coffee Company
06.2014 - 11.2018
Barista
Starbucks Coffee Company
06.2012 - 06.2014
High School Diploma -
Sam Barlow High School