Madison Vegas-Ross
San Diego,CA
Summary
Dynamic and results-oriented professional with a proven track record at Sweety High Media Internships, enhancing social media presence and user engagement across platforms like TikTok, Instagram, and YouTube. Excelled in market research and trend analysis while delivering exceptional customer service at Starbucks. Skilled in leadership and social media strategy, driving significant client satisfaction and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Media Marketing intern
Sweety High Media Internships
01.2025 - Current
- Maintain & grow social media channels including TikTok, Instagram, and YouTube
- Create, upload, and post content to TikTok
- Researching growth strategies, best SEO practices, algorithm optimization, trends, and talent
- Brainstorm trends, ideas, and strategies for various social media campaigns & clients
- Assist Sweety High Team with all social content, engagement, clients, campaigns, etc
- Track analytics daily
Barista
Starbucks Coffee Company
San Diego, USA
05.2020 - Current
- Interact with customers daily, provide excellent customer service, and ensure a positive experience
- Work in a fast-paced environment, managing multiple tasks, while preparing drinks and food items with precision and attention to detail
- Required to listen to capture customers' special requests and needs actively
Education
Bachelor of Arts - Communication, Marketing
San Diego State University
San Diego, CA05-2025
Skills
- Customer Service
- Leadership
- Time Management
- Public Speaking
- User Engagement
- Market Research
- Trend Analysis
- Social Media Strategy
- Client Engagement
Activities And Extracurriculars
- Alpha Phi Sorority Chapter, Fall 2022, Spring 2024, Participate in community engagement and service such as our philanthropy Women’s Heart Health, by putting events on campus and raising money., Attended different events such as DEI (Diversity, Equality, Inclusion), and Health & Wellness while working to receive a DEI certification.
- Women In Business Club, Fall 2024, Present, Proactively engage in fostering a network of over 500 like-minded women, driving conversations around career advancement, leadership, and representation in business., Attend general meetings, workshops, and social events that help me network with active members and improve my resume/LinkedIn profile.
Certification
- DEI Certification
Languages
American Sign Language
Limited
Timeline
Social Media Marketing intern
Sweety High Media Internships
01.2025 - Current
Barista
Starbucks Coffee Company
05.2020 - Current
Bachelor of Arts - Communication, Marketing
San Diego State University
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