Madison Vegas-Ross
San Diego,CA
Summary
Driven and ambitious professional graduating from San Diego State University a year early with a degree in Communications Marketing. Demonstrated excellence in sales, customer service, and team leadership during five years of experience as a Starbucks Barista. Passionate about the beauty and wellness industry, possesses a strong work ethic, adaptability, and an enthusiastic approach. Proven ability to connect with customers, drive sales, and lead by example in fast-paced environments. Brings great energy and would love the opportunity to showcase potential.
Overview
5
5
years of professional experience
Work History
Social Media Marketing Intern
Sweety High Media Internship
San Diego, CA
02.2025 - Current
- Grow and Maintain Social Media Channels by tracking analytics daily, researching growth strategies, and ensuring algorithm optimization
- Working with TikTok, Instagram, and YouTube Create, to upload and post content
- Brainstorming to identify trends, ideas, and strategies for various social media campaigns
- Assist the Team with Social Media content integration, engagement, clients, and campaign execution
- Helped assist Sweety High Media launch music and LIV Golf Campaign's
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
Barista
Starbucks Coffee Company
San Diego, CA
05.2020 - Current
- Providing excellent customer service in a fast-paced environment where teamwork, multi-tasking, and diligence, is essential to ensure a positive customer experience
- Achieved a District delivery record of 2:21 minutes on average order
- Managing multiple tasks between bar, service counter, and drive-through in effort to deliver a quick and correct order
- Interaction with customers daily, working to create relationships and listening intently to execute special requests and needs
- Employee of the Quarter Winner – April 2023
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Bachelor of Arts - Communication Liberal Arts and Sciences, Marketing
San Diego State University
San Diego, CA05-2025
Skills
- Customer Service
- Sales Driven
- Detail-Oriented
- Highly Adaptable
- Creative Mindset
- Team-Oriented
- Self-Starter
- Proactive
- Results-Driven
- Multi-Tasking
- Innovative
- Social media marketing
Affiliations
- Alpha Phi Sorority Chapter, San Diego State University, San Diego, CA | Fall 2022 – Spring 2024
- SDSU Women in Business, San Diego, CA | Fall 2024 – Present
Timeline
Social Media Marketing Intern
Sweety High Media Internship
02.2025 - Current
Barista
Starbucks Coffee Company
05.2020 - Current
Bachelor of Arts - Communication Liberal Arts and Sciences, Marketing
San Diego State University
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