Madison Ventura
Rollinsford
Summary
Proven to excel in fast-paced environments, I leveraged my strong work ethic and exceptional customer service skills at Chilis, ensuring high-quality guest experiences. My expertise in cash handling and ability to engage guests effectively contributed to seamless service operations. Skilled in both team collaboration and multitasking, I consistently prioritize customer satisfaction and operational efficiency.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server
Chilis
10.2022 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Barista
Aroma Joes
07.2019 - 07.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Chilis
10.2022 - 01.2025
Barista
Aroma Joes
07.2019 - 07.2020
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