Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Verkest

Davison,MI

Summary

I’ve always done very well with customers and sales mainly, but I am eager to help and learn with anything you need me to. I am a team player and I will do whatever it takes to make sure I am doing my job properly.

Overview

3
3
years of professional experience

Work History

Hairstylist

Beautiful U Salon & Spa
10.2023 - 07.2024
  • Resolved guest complaints about service or style.
  • Distributed business cards outside of salon to generate new business.
  • Determined appropriate hair treatments based on conditions and textures.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Processed payments, entering sales in register for prompt customer service.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Counted and documented opening and closing cash amounts daily.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Sales Associate

Sawyer Jewelers
01.2022 - 11.2022
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed returns, exchanges and refunds in accordance with store policy.

Inventory Control Manager

Jared The Galleria Of Jewelery
02.2021 - 01.2022
  • Inventoried warehouse stock on monthly, quarterly and annual basis.
  • Assisted management staff with maintaining budget and schedule controls using standard project management protocols.
  • Managed multiple complex inventory activities and client-driven projects.
  • Collaborated with other departments within facility to educate and understand how functions affect inventory.
  • Memorized facility layout and located products.
  • Maintained control of cycle counts, physical inventory and discrepancy research.
  • Traced item history to determine reason for discrepancies between inventory and stock control records.

Education

Diploma - Diploma

Luke M Powers Catholic
Flint, MI
06.2020

Skills

customer service

customer engagement

Timeline

Hairstylist

Beautiful U Salon & Spa
10.2023 - 07.2024

Sales Associate

Sawyer Jewelers
01.2022 - 11.2022

Inventory Control Manager

Jared The Galleria Of Jewelery
02.2021 - 01.2022

Diploma - Diploma

Luke M Powers Catholic

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Madison Verkest