Madison Wampler
West Chester
Overview
4
4
years of professional experience
Work History
Host
Texas Roadhouse
West Chester, OH
04.2026 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed waitlists efficiently, optimizing guest flow during peak hours.
- Collaborated with servers and kitchen staff to enhance customer satisfaction.
- Assisted in training new hosts on service standards and procedures.
- Maintained cleanliness of entrance and waiting areas to uphold restaurant standards.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Assistant Swim Coach
Lakota Hills Wavemakers
West Chester, OH
05.2025 - Current
- Assisted in organizing swim meets and ensuring compliance with safety regulations
- Collaborated with team members to foster a positive and motivating training environment
- Engaged with parents to communicate swimmer development and address concerns
- Adapted teaching strategies to match developmental age and abilities of students.
- Instructed swimmers on competitive techniques and race strategies to improve performance
- Monitored practice sessions, providing constructive feedback to enhance individual skills
Cashier
Niederman Family Farm
Liberty Township, OH
08.2022 - 11.2025
- Processed customer transactions accurately using point-of-sale systems.
- Maintained organized checkout area, ensuring efficient service flow.
- Assisted in inventory management by tracking stock levels and product availability.
- Trained new cashiers on operational procedures and customer service standards.
- Worked during the farm's fall festival season to provide the best experience for both guests and the owners
Front of House Employee
Chick-fil-A
West Chester, OH
05.2023 - 12.2024
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Operated point-of-sale systems accurately, processing customer transactions efficiently.
- Maintained cleanliness and organization of dining area, enhancing overall customer satisfaction.
- Collaborated with team members to streamline service processes during peak hours.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Education
High School Diploma -
Ursuline Academy
Cincinnati, OH05.2026
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Exceptional communication
Timeline
Host
Texas Roadhouse
04.2026 - Current
Assistant Swim Coach
Lakota Hills Wavemakers
05.2025 - Current
Front of House Employee
Chick-fil-A
05.2023 - 12.2024
Cashier
Niederman Family Farm
08.2022 - 11.2025
High School Diploma -
Ursuline Academy