Madison Ward
Orlando,FL
Summary
I am a hardworking, independent young woman. Who has good time management and can balance being a full-time student, working, and a social life. I strive to be successful at everything I do, even if that is just pleasing the customers I am taking care of at work. I take my job and school very seriously. that is why I always have high energy when it comes to my priorities. I am very loyal, which is why I have only ever had two jobs because once I am with a company I stay with the company unless there are circumstances such as moving that I cannot help.
Overview
5
5
years of professional experience
Work History
Server and Bartender
PF Changs Restaurant
Winter Park, FL
07.2021 - Current
- Followed health safety guidelines when preparing and serving food products.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Addressed complaints to kitchen staff and served replacement items.
- Trained new employees on restaurant procedures and plating techniques.
- Accurately recorded orders on cash register and point-of-sale system.
Server
Sammy's Pizza
Ocala, FL
01.2019 - 07.2021
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
Education
Bachelor of Arts - Business Managment
University of Central Florida
Orlando, FL05-2026
Associate of Arts - Business Administration
Santa Fe College
Gainesville, FL12-2023
Skills
- Guest Engagement
- Beverage Preparation
- Strong Work Ethic
- Order Accuracy
- Service Prioritization
- Positive and Professional
- Exceptional Customer Service
- Menu Memorization
Timeline
Server and Bartender
PF Changs Restaurant
07.2021 - Current
Server
Sammy's Pizza
01.2019 - 07.2021
Bachelor of Arts - Business Managment
University of Central Florida
Associate of Arts - Business Administration
Santa Fe College