Sheryl Knott
Las Vegas,NV
Summary
Dedicated Insurance Specialist with strong documentation and negotiation skills. Proven track record of enhancing customer satisfaction through effective communication and attention to detail.
Overview
13
13
years of professional experience
Work History
Insurance Specialist
Allstate
Las Vegas, NV
01.2025 - Current
- Processed insurance claims efficiently, ensuring compliance with company policies and regulations.
- Assisted clients in understanding policy details and coverage options, enhancing customer satisfaction.
- Utilized industry-specific software to manage client accounts and streamline communication processes.
- Reviewed policy applications for accuracy, identifying discrepancies and recommending solutions.
Property and Casualty Insurance Agent
Paradigm Insurance Company
Las Vegas, NV
01.2021 - 01.2025
- Developed tailored insurance solutions for clients, enhancing coverage and risk management strategies.
- Conducted comprehensive policy reviews, ensuring compliance with industry regulations and client needs.
- Collaborated with underwriters to assess risks, improving overall underwriting efficiency and accuracy.
- Led training sessions for new agents, fostering knowledge sharing and operational excellence within the team.
Sales Account Manager
DSE Services Sparkletts Water
Las Vegas, NV
02.2013 - 01.2021
- Developed and maintained strong client relationships to ensure customer satisfaction and retention.
- Analyzed market trends to identify new business opportunities and increase sales growth.
- Led negotiations with key accounts, resulting in enhanced contract terms and increased revenue streams.
- Implemented strategic sales plans resulting in improved account management efficiency.
- Utilized CRM systems to track sales activities, manage leads, and optimize customer interactions.
Skills
- Documentation and Negotiation Skills
- Policy Analysis
- Account Management
- Meaningful Customer Service
Accomplishments
Las Vegas School of Insurance, License Achieved
Elite Insurance School Rowland CA, License Achieved
Timeline
Insurance Specialist
Allstate
01.2025 - Current
Property and Casualty Insurance Agent
Paradigm Insurance Company
01.2021 - 01.2025
Sales Account Manager
DSE Services Sparkletts Water
02.2013 - 01.2021