Summary
Overview
Work History
Education
Skills
Timeline
Server

Madison West

Crown Point,IN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Hairstylist

Lumi Extension Bar and Salon
09.2021 - 08.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Concierge

Symphony of Crown Point
10.2022 - 07.2023
  • Offered friendly and efficient service to customers, handled challenging situations with ease
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills
  • Managed all employees of the concierge position
  • In charge of starbucks orders and drinks through the front desk as well as ordering supplies frequently

Server

Public Bar and Rec
11.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without changing service quality.
  • Served food and beverages promptly while focusing my attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Trained new server employees during both busy and slower shifts

Education

Cosmetology License - Cosmetology

Capri Beauty College
Oak Forest, IL
10.2021

High School Diploma -

American Schools
Lansing, IL
08.2020

Skills

  • Customer Service
  • Cash Handling
  • Guest Relations
  • Guest Services
  • Conflict Resolution
  • Telephone Etiquette
  • Safety Procedures
  • Training and Mentoring
  • Social Media Networking

Timeline

Server

Public Bar and Rec
11.2023 - Current

Concierge

Symphony of Crown Point
10.2022 - 07.2023

Hairstylist

Lumi Extension Bar and Salon
09.2021 - 08.2023

Cosmetology License - Cosmetology

Capri Beauty College

High School Diploma -

American Schools

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Madison West