Madison West
Crown Point,IN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Hairstylist
Lumi Extension Bar and Salon
09.2021 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Concierge
Symphony of Crown Point
10.2022 - 07.2023
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills
- Managed all employees of the concierge position
- In charge of starbucks orders and drinks through the front desk as well as ordering supplies frequently
Server
Public Bar and Rec
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without changing service quality.
- Served food and beverages promptly while focusing my attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Trained new server employees during both busy and slower shifts
Education
Cosmetology License - Cosmetology
Capri Beauty College
Oak Forest, IL10.2021
High School Diploma -
American Schools
Lansing, IL08.2020
Skills
- Customer Service
- Cash Handling
- Guest Relations
- Guest Services
- Conflict Resolution
- Telephone Etiquette
- Safety Procedures
- Training and Mentoring
- Social Media Networking
Timeline
Server
Public Bar and Rec
11.2023 - Current
Concierge
Symphony of Crown Point
10.2022 - 07.2023
Hairstylist
Lumi Extension Bar and Salon
09.2021 - 08.2023
Cosmetology License - Cosmetology
Capri Beauty College
High School Diploma -
American Schools
Similar Profiles
Bailey MitchellBailey Mitchell
Salon Assistant at The Dollhouse Salon & Extension StudioSalon Assistant at The Dollhouse Salon & Extension Studio
Christina PolousChristina Polous
Cosmetologist at The Extension Bar LLCCosmetologist at The Extension Bar LLC
Lexus DavisLexus Davis
Hairstylist at Terrame Midtown Salon and Blowdry BarHairstylist at Terrame Midtown Salon and Blowdry Bar