Madison Whitsell
College Station,TX
Summary
Dynamic professional with a proven track record at The Standard at College Station, excelling in property leasing and customer service excellence. Leveraged social media engagement and marketing strategy development to enhance tenant satisfaction and streamline operations. Demonstrates leadership and a detail-oriented approach, achieving significant service goals and fostering strong interpersonal relationships.
Overview
5
5
years of professional experience
Work History
Leasing and Marketing Assistant
The Standard at College Station
College Station, TX
08.2022 - 08.2024
- Operated the front desk telephone to answer, screen, and forward calls to the appropriate personnel.
- Coordinated company events with venues and locations on campus.
- Analyzed feedback received from existing tenants regarding satisfaction levels with their living experience.
- Maintained up-to-date records on all lease agreements, renewals, and terminations.
- Responded promptly to emails from potential tenants inquiring about available units.
- Generated leads through social media platforms such as Facebook, TikTok, Twitter, and Instagram.
- Organized open houses to promote available units and answer questions from prospective tenants.
- Facilitated tours of properties for prospective renters while highlighting features of each unit.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Achieved cost savings by developing functional solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
Sales Associate
Shuga Pops
De Leon, TX
03.2019 - 08.2022
- Performed cashier duties such as accepting payments, issuing receipts, and counting back change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Bagged or packaged purchases and wrapped gifts.
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- Managed multiple accounts on various social media platforms, including Facebook, Twitter, Instagram, and YouTube.
Education
Some College (No Degree) - Public Health Nursing
Blinn Community College
College StationSkills
- Budget management experience
- Property leasing expertise
- Customer Service Excellence
- Composure Under Pressure
- Strong Verbal Skills
- Social Media Engagement
- Effective Time Management
- Strong Interpersonal Skills
- Leadership Development
- Ability to Adjust to New Circumstances
- Patience
- Detail-Oriented Approach
- Effective Solutions Development
- Reliable Work Performance
- Marketing strategy development
- Public relations experience
- Networking and outreach
Affiliations
- Staying Active
- Maintaining a 3.7 GPA
- Attending Events in Aggieland
- Gardening
- Reading and Journaling
- Arts and Crafts
Accomplishments
- Leasing "Shark"
- 2nd Place Tabling at Blinn Housing Fair
References
References available upon request.
Timeline
Leasing and Marketing Assistant
The Standard at College Station
08.2022 - 08.2024
Sales Associate
Shuga Pops
03.2019 - 08.2022
Some College (No Degree) - Public Health Nursing
Blinn Community College
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