Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Madison Wilcox

Madison Wilcox

Chatsworth,GA

Summary

I have been working general customer-service positions since I was sixteen years old. I have even worked two to three part-time jobs while obtaining my Bachelor's Degree. I am a hard-worker and a fast learner, who is looking for a job that will be more career-oriented. I prefer positions that involve steady-paced tasks that will keep me busy; always having something to do. I have always had to work to keep up with things as an adult, but now it is time to find my calling; a job that will provide stability and career advancement for a change.

Overview

6
6
years of professional experience

Work History

Cleaning & Organizational Services

Polished by Madison Blair, LLC
10.2022 - Current
  • Building clientele
  • Marketing
  • Scheduling
  • Cleaning residential & small commercial properties
  • Interior vehicle detailing
  • Organizing closets, playrooms, pantries, etc

Customer Service Representative

THE NATIONWIDE RECOVERY SERVICES
02.2022 - 10.2022
  • Answering up to 200 inbound calls per day
  • Placing outbound and onboarding calls
  • Placing outbound calls for collection of payment(s)
  • Taking payments by phone
  • Managing accounts
  • Providing general customer service & resolutions for client issues

RECEPTIONIST

THE MINOR FIRM
07.2019 - 01.2022
  • Provided excellent customer service by greeting all clients and guests
  • Answering and directing all inbound calls
  • Checking people in for their appointments with their attorney
  • Processing payments over the phone and in person
  • Creating and sending out daily schedules for the entire office

Education

Bachelor of Science - Sociology

University of West Georgia
Carrollton, GA
05.2013

Skills

  • Scheduling & general office work
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Active listening
  • Organization and time management
  • Problem resolution

Languages

English
Full Professional

Timeline

Cleaning & Organizational Services

Polished by Madison Blair, LLC
10.2022 - Current

Customer Service Representative

THE NATIONWIDE RECOVERY SERVICES
02.2022 - 10.2022

RECEPTIONIST

THE MINOR FIRM
07.2019 - 01.2022

Bachelor of Science - Sociology

University of West Georgia