Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Wilken

Springfield,MO

Summary

Dynamic Outbound Sales Representative with proven success at CTA in generating leads and enhancing customer relationships. Skilled in cold calling and utilizing CRM software to optimize sales processes. Experienced in medication administration and elderly care, demonstrating strong attention to detail and compassionate service. Committed to improving outreach techniques and client satisfaction.

Overview

4
4
years of professional experience

Work History

Outbound Sales Representative

CTA
Springfield, MO
10.2025 - Current
  • Conducted outbound calls to generate leads and promote products effectively.
  • Developed strong customer relationships through consistent follow-up and personalized communication.
  • Utilized CRM software to track interactions and manage sales pipeline efficiently.
  • Collaborated with team members to strategize on improving outreach techniques and closing rates.

Certified Medication Aide

Americare Senior Living
Sullivan Mo
05.2023 - 11.2024
  • Administer medications accurately to residents, ensuring adherence to prescribed schedules.
  • Monitor residents' vital signs and report changes to nursing staff promptly.
  • Assist in daily living activities, promoting independence and comfort for residents.
  • Maintain accurate records of medication administration and resident care activities.

Nursing Assistant

Meremac Nursing Center
Sullivan Mo
03.2022 - 05.2023
  • Assisted residents with daily living activities and personal care tasks.
  • Monitored vital signs and documented changes in patient conditions.
  • Collaborated with nursing staff to implement care plans for residents.
  • Educated residents on health management and medication adherence.

Education

High School Diploma -

St Clair Highscool
St Clair, MO

Skills

  • Cold calling
  • Making offers
  • Customer service

  • Vital signs monitoring
  • Elderly care
  • Medication dispensing

Timeline

Outbound Sales Representative

CTA
10.2025 - Current

Certified Medication Aide

Americare Senior Living
05.2023 - 11.2024

Nursing Assistant

Meremac Nursing Center
03.2022 - 05.2023

High School Diploma -

St Clair Highscool