Madison Wilkinson
Iowa City,IA
Summary
Dynamic professional with a proven track record in business development and product sales, notably at Pandora Jewelry. Excelled in building customer loyalty and leading teams to exceed sales targets. Skilled in payment processing and promotional support, blending exceptional communication skills with strategic sales techniques. Achieved significant improvements in customer engagement and team productivity.
Overview
2
2
years of professional experience
Work History
Sales Associate
Pandora Jewelry
08.2024 - Current
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
Book Seller
Barnes and Nobles
06.2024 - 07.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Collaborated with other staff to support smooth daily operations.
Swim Instructor
Campus Recreational and Wellness Center
08.2023 - 05.2024
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Taught daily swim instruction to students varying in ages and skill levels.
Team Lead
Tastic Photos
05.2022 - 07.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Education
Bachelor of Arts - Criminology
University of Iowa
Iowa City, IA12-2025
Skills
- Business Development
- Payment Processing
- Promotional support
- Product Sales
Timeline
Sales Associate
Pandora Jewelry
08.2024 - Current
Book Seller
Barnes and Nobles
06.2024 - 07.2024
Swim Instructor
Campus Recreational and Wellness Center
08.2023 - 05.2024
Team Lead
Tastic Photos
05.2022 - 07.2023
Bachelor of Arts - Criminology
University of Iowa
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