Madison Williams
San Diego,United States
Summary
Organized and dependable candidate who is successful at managing multiple priorities with a positive and outgoing attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Rei Do Gado Brazilian Steakhouse
01.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Kindly and professionally greet guests while adhering to the fine dining environment.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Advised customers about special offerings and menu items to help drive sales.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Server Assistant
Roy's Restaurant
11.2022 - Current
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Arranged tables and chairs and assisted in set-up/planning for special events.
- Restocked serving areas to minimize delays.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Collaborated with other dining room and bar staff to facilitate efficient service and make sure each guest has an exceptional time.
Restaurant Hostess
Soul Cafe
09.2022 - 10.2022
- Monitored front entrance for new guests and assigned guests to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Server Assistant
Vic & Ola's
08.2022 - 10.2022
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
Server Assistant
Prado Restaurant At Scottsdale Montelucia
03.2021 - 09.2021
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Greeted customers and provided menus upon arrival to dining room.
- Assisted with dining room set up prior to and after service period.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Addressed customer complaints and inquiries to verify satisfaction.
Food Runner/Expo/Table Busser
Taqueria Centro At Scottsdale Montelucia
03.2021 - 09.2021
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Collaborated well with other food runners to deliver orders accurately.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
No Degree - Kinesiology
Arizona State University
Tempe, AZHigh School Diploma -
Shadow Mountain High School
Phoenix, AZ05.2021
Skills
- Interactive Communication Skills
- Hospitality and Accommodation
- High-Volume Dining
- Phone Inquiries
- Organization and Efficiency
- Problem-Solving
- Leadership and Collaboration
Certification
- Food Handlers and RBS Certified.
Timeline
Hostess
Rei Do Gado Brazilian Steakhouse
01.2023 - Current
Server Assistant
Roy's Restaurant
11.2022 - Current
Restaurant Hostess
Soul Cafe
09.2022 - 10.2022
Server Assistant
Vic & Ola's
08.2022 - 10.2022
Server Assistant
Prado Restaurant At Scottsdale Montelucia
03.2021 - 09.2021
Food Runner/Expo/Table Busser
Taqueria Centro At Scottsdale Montelucia
03.2021 - 09.2021
No Degree - Kinesiology
Arizona State University
High School Diploma -
Shadow Mountain High School
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