Madison Wilson

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders, answered customer questions, and informed of accurate wait times.
• Answering the phone and giving customers accurate answers
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
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• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
• Monitored seating area and checked restrooms regularly to keep spotless.

• Mowed lawns of residential properties on weekly basis to maintain grass length.
• Removed weeds, hazards, and debris from common pathways to improve usability.
• Removed grass clippings and leaves from property using blower.
• Removed rocks and other items from lawn for mower safety and clean appearance.

I help keep the residence entertained and I keep them company while their families are away. Most of them don’t get visitors and are lonely.

• Assisted with event, coordination, and on-site support
• Supported engaging, fun, and smooth-running events by helping with organization and planning

• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Prepared healthy, age-appropriate snacks and meals
• Bathed, Dressed, and helped with teeth brushing as a part of a bedtime preparation
• Maintained a clean and organized environment to ensure the well-being of children under care.

• Prepared food and water following instructions from pet owners.
• Gave animals proper attention to promote secure environment in owner's absence.
• Exercised animals regularly with walks and rigorous play activities.
• Refilled water bowls, prepped meals, and provided companionship and play
• Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.

• Worked front counter, drive-thru and other areas to meet production goals
• Took orders, prepared meals, answered phone calls, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Addressed and resolved customer complaints in polite and professional manner
• Trained new team members by relaying information on company procedures and safety requirements
• Learned all required tasks quickly to maximize performance
• Worked well with teammates and accepted coaching from management team.