Madison Wilson
Honolulu,HI
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/ Lead
Hau Tree, Kaimana Beach Hotel
Honolulu, HI
05.2023 - Current
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Yoga Instructor
Yoga Room Hawaii
Honolulu, HI
07.2023 - Current
- Created curriculums for different skill levels to offer exceptional service to students.
- Educated participants about anatomy, physiology, philosophy and lifestyle related topics.
- Assessed needs of participants and developed class exercises to address expectations.
Caregiver
Private Employers
Honolulu, HI
11.2022 - 07.2023
- Assisted with meal planning to meet nutritional plans.
- Built strong and trusting rapport with clients and loved ones.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Assistant of Podiatry
Dr. Tad Fennar, DPM
Long Beach , CA
04.2022 - 11.2022
- Reviewed patient charts before each appointment to ensure accuracy of information.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Incorporated outside records into charts and EHR.
- Educated patients about medications, procedures and physician's instructions.
Server
320 Main Street
Seal Beach , CA
01.2020 - 08.2022
- Monitored dining room for cleanliness and proper set-up at all times.
- Trained new employees on restaurant procedures and plating techniques.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Sales Associate
Dianes Beachwear
Long Beach , CA
08.2018 - 01.2020
- Organized store by returning merchandise to proper areas and restocked displays.
- Developed promotional strategies to increase sales volume.
- Assisted customers with product selection, sizing and styling.
- Adhered to company initiatives and achieved established goals.
Education
Bachelor of Science - Health And Human Services
Western Governors University
Salt Lake City, UT04-2025
High School Diploma -
Los Alamitos High School
Los Alamitos06-2018
Skills
- Customer service
- Conflict resolution
- Team collaboration
- HIPAA compliance
- Operational records maintenance
- Medical terminology understanding
- Effective communication
- Policy adherence
- Interpersonal skills
- Patient Advocacy
- Data entry
- Problem-solving abilities
- Specials promotion and upselling
- Sales expertise
- Hospitality and accommodation
- Memory retention
Accomplishments
- 2024 Travel + Leisure Best Hotels in the World: Ranked among the Top 500 Hotels globally
- 2023 Honolulu Magazine Hale ‘Āina Award: Awarded Gold for Best Outdoor Dining.
- 2023 Travel + Leisure World’s Best Awards: Placed 3rd among Top Resort Hotels in Hawai'i.
- 2023 Trip Advisor Traveler’s Choice Awards: Recognized as the 23rd best hotel in the U.S.
Certification
- Toast POS system operations
- Mariana Tek operations
References
References available upon request.
Timeline
Yoga Instructor
Yoga Room Hawaii
07.2023 - Current
Server/ Lead
Hau Tree, Kaimana Beach Hotel
05.2023 - Current
Caregiver
Private Employers
11.2022 - 07.2023
Assistant of Podiatry
Dr. Tad Fennar, DPM
04.2022 - 11.2022
Server
320 Main Street
01.2020 - 08.2022
Sales Associate
Dianes Beachwear
08.2018 - 01.2020
Bachelor of Science - Health And Human Services
Western Governors University
High School Diploma -
Los Alamitos High School
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