Madison Wilson
langhorne
Summary
Professional hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills.
Overview
2027
2027
years of professional experience
Work History
Server
Villa Renata
Croydon, PA
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Assisted in menu presentations, enhancing dining experience through knowledge of dishes and specials.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed table settings and cleanliness, contributing to a welcoming atmosphere for patrons.
Data Entry Clerk
Kampi Components
88 Towpath Road
09.2023 - Current
- Entered and updated data into online systems with high accuracy
- Verified data integrity by cross-referencing multiple sources
- Organized and maintained digital filing systems for easy access
- Assisted in training new team members on data entry procedures
Sales Associate
Kohls Department Store
Yardley, PA
10.2022 - 09.2023
- Assisted customers with product selection and inquiries to enhance the shopping experience.
- Maintained organized merchandise displays to ensure optimal visual presentation and accessibility.
- Processed transactions accurately using point-of-sale systems, ensuring an efficient checkout experience.
- Collaborated with team members to achieve sales goals and promote store initiatives effectively.
- Achieved a 12% credit conversion rate—double the store average of 6%—consistently ranking as the #1 top producer for Kohl’s Card acquisitions.
Life Guard
Woodlyn Crossing
Langhorne, PA
05.2022 - 08.2023
- Monitored pool activities to ensure safety and adherence to regulations.
- Responded promptly to emergencies, executing first aid and rescue techniques.
- Conducted regular inspections of pool facilities for cleanliness and safety compliance.
- Educated patrons on pool rules and proper swimming techniques to promote safety.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Interacted with guests and handled domestic disputes between families.
Education
High School Diploma -
Neshaminy
Langhorne, PA06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Personable & People-Oriented
- Good at Sales
- Loves Talking/Engagement
- Active Listening & Rapport Building
Timeline
Data Entry Clerk
Kampi Components
09.2023 - Current
Sales Associate
Kohls Department Store
10.2022 - 09.2023
Life Guard
Woodlyn Crossing
05.2022 - 08.2023
Server
Villa Renata
High School Diploma -
Neshaminy