Madison Winner
Moore,OK
Summary
Proactive emergency response professional skilled in conflict resolution and effective communication. Ensures accurate information flow while thriving under pressure. Collaborative team player dedicated to tackling challenges, learning, and contributing valuable skills in dynamic environments.
Overview
2
2
years of professional experience
Work History
911 Dispatcher
Moore Police Department
Moore, OK
03.2025 - Current
- Coordinated with police, fire, and medical services to dispatch assistance.
- Monitored emergency calls and assessed situations for appropriate response.
- Provided crisis intervention and support to distressed callers effectively.
- Managed multiple incoming emergencies while prioritizing responses efficiently.
- Updated and maintained emergency response databases regularly for accuracy.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Ensured that all policies and procedures were followed in accordance with local laws and regulations governing 911 services.
- Communicated effectively with individuals having mental health issues while dispatching crisis intervention teams.
Host
Chili's Bar and Grill
Moore, OK
04.2024 - 01.2025
- Greeted guests warmly and ensured a positive dining experience.
- Managed seating arrangements to optimize restaurant flow and efficiency.
- Maintained cleanliness of the host stand and dining area at all times.
- Handled reservations and organized waitlists for incoming guests.
Education
Some College (No Degree) - Mass Communications
University of Central Oklahoma
Edmond, OK06-2026
Skills
- Crisis intervention
- Emergency response coordination
- Situation assessment
- Effective communication
- Conflict resolution
- Team collaboration
- Stress management
- Customer service
- Data management
- Keyboard efficiency
- Attention to detail
- Time management
- Active listening
- Adaptability
- Public speaking
- Empathy display
- Flexible and adaptable
Timeline
911 Dispatcher
Moore Police Department
03.2025 - Current
Host
Chili's Bar and Grill
04.2024 - 01.2025
Some College (No Degree) - Mass Communications
University of Central Oklahoma