Madison Woolbright
Fort Lauderdale,FL
Summary
Results-driven sales expert with proven communication and organizational skills seeking to transition into the mortgage lending industry. Experienced in delivering exceptional sales results and possess the ability to leverage honed abilities to drive increased revenues for your company and team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
VIP Cocktail Server
Rosa Sky
11.2023 - Current
- Managed VIP reservations, ensuring personalized experiences and seamless coordination of services.
- Established rapport with high-profile clients, leading to increased loyalty and repeat business.
- Implemented upselling strategies that contributed significantly to overall sales growth.
Bartender
Bottled Blonde
02.2022 - 11.2023
- Served high customer volumes during special events, nights, and weekends
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers
- Cultivated strong relationships with repeat customers, engaging in friendly conversation.
VIP Bottle Server
E11EVEN Miami
10.2021 - 03.2022
- Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
- Contributed to increased sales by effectively upselling premium products and offering tailored recommendations.
- Delivered exceptional service by attentively engaging with VIP clients and anticipating their needs.
VIP Bottle Serve
Marquee Dayclub
01.2015 - 11.2020
- Top 5 sales every summer with last year becoming #1 at $1.3mil.
- Increased overall efficiency by training new staff members on proper bottle service techniques and protocols.
- Created memorable experiences for guests through personalized attention and genuine enthusiasm for their celebrations.
- Increased sales significantly by upselling higher-end products to customers.
Skills
- Exceptional communication
- Efficient time management
- Outstanding customer service
- Detail-oriented approach
- Reliable work ethic
- Patron rapport
Certification
- Licensed MLO - MNLS# 2516457
Timeline
VIP Cocktail Server
Rosa Sky
11.2023 - Current
Bartender
Bottled Blonde
02.2022 - 11.2023
VIP Bottle Server
E11EVEN Miami
10.2021 - 03.2022
VIP Bottle Serve
Marquee Dayclub
01.2015 - 11.2020
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