Madison Wray
Auburn,AL
Summary
At Willow Point Golf And Country Club, I excelled in high-volume dining environments, demonstrating a strong work ethic and exceptional guest engagement skills. Leveraging menu memorization and wine knowledge, I enhanced dining experiences, fostering warm relationships and efficiently managing service priorities. My collaborative efforts ensured seamless service transitions, significantly contributing to the club's reputation for excellence.
Overview
2
2
years of professional experience
Work History
Server
Willow Point Golf And Country Club
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to member needs.
- Cultivated warm relationships with members.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Associate of Science -
Southern Union State Community College
Wadley, ALBachelor of Science - Hospitality Management- Hotel And Restaurant
Auburn University
Auburn, ALHigh School Diploma -
Horseshoe Bend High School
New Site, AL03.2023
Skills
Strong Work Ethic
Menu Memorization
High-volume dining
Service prioritization
Sales Techniques
Guest Engagement
Wine and Cocktail Knowledge
Timeline
Server
Willow Point Golf And Country Club
03.2023 - Current
Associate of Science -
Southern Union State Community College
Bachelor of Science - Hospitality Management- Hotel And Restaurant
Auburn University
High School Diploma -
Horseshoe Bend High School
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