Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Young

Odessa

Summary

Through the years each job I have worked has molded me into the person I am today. I have collected the knowledge of the business world and what is required out of one person. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills I am ready to tackle new challenges. Even though I am hired under specific roles I make it my personal duty to be knowledgeable in different roles and aspects. Overall I am dedicated to working hard everyday and achieving anything thrown my direction.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Sewell Chrysler Dodge Jeep Ram
05.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Answered incoming calls and assist customers to the best of my ability on finding the parts they need
  • Sale and create invoices for customers
  • Pull parts from incoming pick tickets and stage properly based on the filled status of the ticket
  • Unload freight trucks, receive all incoming parts, and put away stock in correct bin locations

Assistant Manager

Family Promise Thrift Store
01.2020 - 04.2023
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Handled all incoming volunteers and vouchers
  • Assisted with incoming donations and scheduled donation pickups
  • Rearranged the store with new and exciting displays to attract new customers
  • Assisted with schedule making, customer complaints, daily direct deposits, daily operations, and employees

Personal Shopper

Sam's Club
01.2022 - 03.2023
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Worked productively with customers to meet order requirements and service expectations.
  • Tracked substitutions and informed customers of changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Efficiently picking orders as quick as possible while staging orders and dispensing out the order all at the same time in a timely manner

Personal Shopper

Walmart
06.2021 - 01.2022
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Efficiently gathered all items on the pick walk and went to the backroom and top stock to avoid nil picking any items that was not on the sales floor
  • Went on multiple pick walks to complete 8 orders at one time
  • Cross trained at member services, merchandiser, cashier, and carts services

Education

West Ouachita High School
West Monroe, LA

Skills

  • Commercial driving
  • Package scanning
  • Delivery logging
  • Product picking
  • Vendor engagement
  • Team collaboration
  • Scheduling and planning
  • Forklift operation
  • Returns processing
  • Product merchandising
  • Organizational skills
  • People- oriented
  • Active listening skills
  • Visual Merchandising

Timeline

Delivery Driver

Sewell Chrysler Dodge Jeep Ram
05.2023 - Current

Personal Shopper

Sam's Club
01.2022 - 03.2023

Personal Shopper

Walmart
06.2021 - 01.2022

Assistant Manager

Family Promise Thrift Store
01.2020 - 04.2023

West Ouachita High School

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