Madison Zogran
Claysville,PA
Summary
Dynamic Administrative Assistant with proven expertise in customer service and data entry, honed at Metro Heating And Cooling. Excelled in maintaining confidentiality and streamlining office administration, ensuring top-notch record-keeping and client satisfaction. Skilled in Microsoft Office suite, demonstrating exceptional time management and organizational abilities.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Metro Heating And Cooling
07.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
Bachelor of Science - Criminal Justice
California University of Pennsylvania
California PA05.2024
High School Diploma -
Mcguffey High School
Claysville, PA06.2020
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Computer Proficiency
- Documentation and Recordkeeping
- Appointment Scheduling
Timeline
Administrative Assistant
Metro Heating And Cooling
07.2020 - Current
Bachelor of Science - Criminal Justice
California University of Pennsylvania
High School Diploma -
Mcguffey High School
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