Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Zwicker

Weymouth,MA

Summary

Resourceful and detail-oriented administrative professional currently supporting clinical operations at a dermatology practice, with a strong foundation in healthcare communication and coordination. Known for delivering exceptional service in fast-paced environments, while leveraging technology and organizational systems to improve efficiency. Eager to ...contribute to fast-paced, mission-driven companies in healthcare, business operations, or client services.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Administrative Assistant

South Coast Dermatology and Cosmetic Center
Weymouth, MA
08.2023 - Current
  • Serve as the first point of contact for patients, managing check-in/check-out, appointment scheduling, and multi-line phone systems in a fast-paced clinical environment
  • Coordinate referrals to specialists and external providers, ensuring accurate documentation and timely follow-up with insurance and medical offices
  • Maintain and update electronic medical records (EMR), process medical record requests, and ensure HIPAA compliance in all patient data handling
  • Assist with administrative workflows including prior authorizations, document scanning, and patient communications
  • Collaborate with physicians, nurses, and office staff to ensure smooth daily operations and an exceptional patient experience

Program Assistant Intern

Special Olympics New Hampshire
Concord, New Hampshire
09.2022 - 05.2023
  • Assisted in the planning, coordination, and execution of various athletic events and competitions, ensuring adherence to the Special Olympics’ mission of promoting inclusion and athletic excellence.
  • Supported the recruitment, training, and coordination of volunteers, creating informative materials and organizing schedules to ensure adequate staffing for events and activities.
  • Provided comprehensive administrative support to program directors and coordinators, including data entry, document preparation, and maintaining organized files for easy access and reference.

Education

Bachelor of Science - Sport Management

Plymouth State University
Plymouth, NH
05-2026

Bachelor of Science - Health Administration

University of Massachusetts, Dartmouth
North Dartmouth, MA
05-2026

Skills

  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Electronic Medical Records (EMR) Systems
  • Scheduling & Calendar Management
  • Written & Verbal Communication
  • Patient and Client Interaction
  • Attention to Detail
  • Time Management & Prioritization
  • Quick to Learn New Software & Systems
  • Project Coordination Support
  • Problem Solving & Adaptability

Certification

  • Microsoft Server - 2022
  • HIPAA Certified- 2023

Timeline

Medical Administrative Assistant

South Coast Dermatology and Cosmetic Center
08.2023 - Current

Program Assistant Intern

Special Olympics New Hampshire
09.2022 - 05.2023

Bachelor of Science - Sport Management

Plymouth State University

Bachelor of Science - Health Administration

University of Massachusetts, Dartmouth

Similar Profiles

CREATE PROFILE