Madison Hammond
Lake Stevens,WA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Kohl's Customer Service Associate
Kohl's
10.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits and corporate cash shipments.
Kohls Floor Associate
Kohl's
09.2019 - 11.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Increased sales and customer satisfaction through personalized servicing.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Located merchandise across various stores to address customer needs.
Education
Associate of Science - Chemistry
Everett Community College
Everett, WA03.2024
High School Diploma -
Lake Stevens Sr High School
Lake Stevens, WA06.2020
Skills
- Customer Support
- Product Merchandising
- Customer Service
- Flexible Schedule
- Excellent People Skills
- Cash Handling Accuracy
- Fitting Room Maintenance
- Money Handling
Timeline
Kohl's Customer Service Associate
Kohl's
10.2022 - Current
Kohls Floor Associate
Kohl's
09.2019 - 11.2021
Associate of Science - Chemistry
Everett Community College
High School Diploma -
Lake Stevens Sr High School
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