Madison J. Munn
Milton,PA
Summary
Offering excellent organizational abilities and strong aptitude for multitasking and prioritizing tasks. Contributes solid foundation in general office procedures and computer applications, ensuring smooth daily operations. Ready to use and develop administrative and communication skills in any role.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Resilite Sports Products, Inc,
Northumberland, PA
05.2024 - Current
- Managed appointment scheduling and calendar coordination for executives.
- Responded to customer inquiries via phone and email, providing timely information.
- Streamlined office procedures to enhance operational efficiency and communication flow.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained accurate records and files, ensuring compliance with company policies.
- Coordinated logistics for meetings, including venue selection and catering arrangements.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Developed strategies for effective communication with clients regarding payment arrangements.
- Managed collections processes to reduce outstanding receivables and improve cash flow.
Freelancer
Self-employeed
Remote
08.2023 - Current
- Developed tailored marketing strategies to enhance client engagement and brand visibility.
- Managed project timelines and deliverables to ensure timely completion of freelance assignments.
- Collaborated with clients to understand needs and deliver customized solutions effectively.
- Utilized digital tools for project management, enhancing workflow efficiency and communication.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Negotiated annual contracts and agreements with suppliers.
- Negotiated contracts that met both client needs and company profitability goals.
- Negotiated contracts and agreements to optimize cost savings and efficiency.
COO
Wish Fulfilled Permaculture
Eureka Springs, AR
07.2022 - 03.2024
- Oversaw operational efficiency and implemented process improvements across multiple departments.
- Developed strategic partnerships to enhance resource availability and sustainability initiatives.
- Streamlined project management workflows, increasing team collaboration and productivity.
- Conducted regular performance evaluations to ensure alignment with organizational goals.
- Implemented data-driven decision-making processes to improve resource allocation and project outcomes.
- Established key performance indicators to monitor progress toward strategic objectives and drive continuous improvement.
- Managed budgets and financial forecasting to ensure fiscal responsibility and maintain profit margins.
- Facilitated regular leadership meetings to discuss progress on strategic goals, identify opportunities for improvement, and address challenges proactively.
- Negotiated key partnerships with vendors, suppliers, and other stakeholders for improved collaboration and resource allocation.
- Boosted operational efficiency by streamlining processes and implementing cost-saving measures.
- Oversaw the development of new products or services from conception to market launch.
- Mentored employees at all levels within the organization to support their professional development goals.
- Influenced company culture by promoting core values like integrity, accountability, innovation, teamwork, and excellence throughout daily operations.
Education
Certificates - Law
Udemy
Remote09-2025
Certificate of Technical Studies - Criminal Justice
SUN Area Technical Institute
New Berlin05-2016
No Degree - Psychology
Reading Area Community College
Reading, PA05-2020
High School Diploma -
Selinsgrove Area High School
Selinsgrove, PA08-2016
Skills
- Resourceful
- Debt Collecting
- Office administration
- Microsoft Excel
- Customer service
- Excel spreadsheets
- Ethics and professionalism
- Document drafting
- Canva
- Odoo
- Hubspot
- Shopify
- Google Meet
- Google Drive
- isolved
- Microsoft 365
- One Drive
- Grammarly
- Proofreading
- Problem-solving
- Active listening
- Debt recovery strategies
- Customer acquisition
- Business planning
- Entrepreneurial personality
- Social media management
- Risk mitigation
- Policy development
- Relationship building
Affiliations
Selinsgrove Alumni
Donor to the Wikipedia Foundation
Languages
English
Native or Bilingual
German
Limited Working
Russian
Limited Working
Interests
- Coding and Programming
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- I have a passion for photography and editing photos
- Music
- Dance
- Interior Design
- Animal Care
- Avid Reader
- Personal Development and Self-Improvement
- Strategy Games
- Participating in local clean-up initiatives
- Participating in various activities, including golfing, badminton, and racketball
- Participating in fundraising events to support local charities, schools, or community projects
- Backpacking and Hiking
- Growing herbs, vegetables, or fruits in home gardens
- Bread Making
- I enjoy cooking for friends and family gatherings
Timeline
Administrative Assistant
Resilite Sports Products, Inc,
05.2024 - Current
Freelancer
Self-employeed
08.2023 - Current
COO
Wish Fulfilled Permaculture
07.2022 - 03.2024
Certificates - Law
Udemy
Certificate of Technical Studies - Criminal Justice
SUN Area Technical Institute
No Degree - Psychology
Reading Area Community College
High School Diploma -
Selinsgrove Area High School