MADISSEN KEYS
Raleigh,NC
Summary
Recently graduated student with a B.A. in Psychology and a minor in Music Composition. Has extensive leadership experience through service and paid positions. Is inclined to study progressively, is intuitive with learning new information quickly, and intertwines patience and persistence when it comes to problem solving. Has confident public speaking skills and uses concise language during presentations.
Overview
4
4
years of professional experience
Work History
University Program Associate
Academic Success Center At NC State University
08.2022 - 07.2023
- Managed the Academic Success Center's financial components including student employee payroll paperwork and reconciling departmental accounts with remarkable accuracy.
- Managed records for all programs and kept meticulous notes in system regarding changes and plan alterations.
- Responded to customer concerns and questions on daily basis.
- Increased student and family engagement through social media content.
Resident Advisor
University Housing At NC State University
07.2020 - 05.2022
- Served as a direct resource for over 50 students throughout the semester.
- Encouraged involvement, addressed student needs, and upheld policies from the Code of Student Conduct.
- Ensured safety of residents through scheduled rounds around the building.
- Implemented programs to foster social networks between residents in both in person and virtual capacities.
Resident Mentor
University Housing At NC State University
08.2019 - 05.2020
- Served as a resource in Turlington Hall, addressing resident needs or concerns relating to the Arts Village.
- Organized multiple events for the residence hall and performed as the Inter-Village Collaborator.
- Worked as a Teaching Assistant for the Arts Village Forum class.
Orientation Leader
New Student Programs At NC State University
06.2019 - 08.2019
- Served as a leader for over 15 incoming student groups throughout the summer, connecting them to campus resources, and addressed questions about life on campus.
- Facilitated small group discussions about student life and time management.
- Performed on stage often and answered questions as a panelist for both students and families.
- Utilized social media to connect with students and give campus information creatively.
Education
Master of Arts - Industrial And Organizational Psychology
Meredith College
Raleigh, NC05.2025
Bachelor of Arts - Psychology
North Carolina State University
Raleigh, NC05.2022
Skills
- Budget Reconciliation
- Program Evaluation
- Social Media Oversight
- Customer Service
- Event and Meeting Scheduling
- Program Improvements
Computer Skills
- R
- Microsoft Office (especially Excel)
- Adobe Creative Cloud
- Ableton
Timeline
University Program Associate
Academic Success Center At NC State University
08.2022 - 07.2023
Resident Advisor
University Housing At NC State University
07.2020 - 05.2022
Resident Mentor
University Housing At NC State University
08.2019 - 05.2020
Orientation Leader
New Student Programs At NC State University
06.2019 - 08.2019
Master of Arts - Industrial And Organizational Psychology
Meredith College
Bachelor of Arts - Psychology
North Carolina State University
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