Madisson Muncie
Tucson,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. I’m reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Donor Support Technician
CSL Plasma
03.2024 - Current
- Conducted regular inventory checks to ensure adequate supplies were available at all times, minimizing disruptions due to shortages.
- Achieved consistent compliance with industry regulations through meticulous attention to detail in documentation practices.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
- Set up, maintained and verified sterility of lab equipment and tools.
- Troubleshot problems with equipment and recalibrated devices and brought serious concerns to supervisor for handling.
- Maintained a safe and clean environment for donors, adhering to strict sanitation protocols.
- Collected plasma with a focus on accuracy and adherence to aseptic techniques.
- Collaborated with team members to achieve daily goals and maintain optimal performance levels.
- Facilitated seamless communication between staff members, enabling effective coordination during busy periods.
- Assisted medical professionals during adverse reactions, contributing to swift resolution while maintaining donor comfort.
Sales Associate
H&M Hennes & Mauritz
10.2022 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Monitored customers for signs of security concerns and escalated issues to management.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Helped train other employees.
Education
Bachelor Of Liberal Arts - Political Science
Pima Community College
Tucson, AZSmithson Valley High School
Bulverde, TXSkills
- Excellent people skills
- Professional demeanor
- Problem-solving skills
- Critical Thinking
- Multi-tasking strength
- Workload prioritization
- Sales expertise
- Stocking and replenishing
- Cash Handling & cash register operation
- Data Entry, Analysis, and Documentation
- Patient Records Documentation
- Equipment testing and calibration
- Knowledge of OSHA Regulations
Languages
English
Spanish
ASL
French
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Donor Support Technician
CSL Plasma
03.2024 - Current
Sales Associate
H&M Hennes & Mauritz
10.2022 - 02.2024
Bachelor Of Liberal Arts - Political Science
Pima Community College
Smithson Valley High School