Madisyn Donnelly
Tempe,AZ
Summary
Organized and efficient professional with experience in customer service and sales. Skilled in managing time, multitasking, and maintaining strong client relationships. Friendly, adaptable, and dedicated to contributing and learning in a new role.
Overview
3
3
years of professional experience
Work History
Customer Service Associate (SEASONAL)
Dornans
Moose, WY
05.2024 - 11.2024
- Demonstrated strong product knowledge to assist customers with making informed purchasing decisions
- Collaborated with cross-functional teams to resolve complex customer issues in a timely manner
- Identified opportunities for process improvement and made recommendations to enhance the overall customer experience
- Assisted in training new team members on company policies, procedures, and best practices for delivering excellent customer service
- Effectively handled escalated situations by remaining calm under pressure and de-escalating tense conversations with upset customer
Barista
The Human Bean
Vancouver, WA
09.2023 - 05.2024
- Demonstrated excellent communication and interpersonal skills when interacting with customers
- Took beverage orders for customers quickly and efficiently, with knowledge to be able to recommend and personalize the experience
- Memorized50+ beverage recipes, and completed100+ customer orders each day
- Maintained a clean and sanitary work environment, such as espresso machines, blenders, grinders, granita machines, and ovens
- Handled cash efficiently
Hostess (SEASONAL)
Under Canvas
West Yellowstone, MT
06.2023 - 09.2023
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Worked with front of house staff to help when needed with running food, taking orders, cleaning and setting tables
- Stayed in open communication with back of house to assess cooking times, avoid overload, and minimize customer dissatisfaction
- Operated POS system efficiently
Sales Service Representative
Mondelez International
Vancouver, WA
06.2021 - 05.2023
- Worked openly with grocery store managers making sure their needs were accommodated
- Demonstrated excellent time management and organization skills
- Exuded creativity in building displays and advertising product
Education
High School - undefined
Washougal High School
Washougal, WA06.2019
Skills
- Organized
- Attention to detail
- Sales experience
- Communication skills
- Typing
- Teamwork and collaboration
Timeline
Customer Service Associate (SEASONAL)
Dornans
05.2024 - 11.2024
Barista
The Human Bean
09.2023 - 05.2024
Hostess (SEASONAL)
Under Canvas
06.2023 - 09.2023
Sales Service Representative
Mondelez International
06.2021 - 05.2023
High School - undefined
Washougal High School