Madisyn Maziarz
Land O Lakes ,FL
Summary
Assistant Manager at Tidal Wave Auto Spa, I’m good at enhancing customer satisfaction and operational efficiency. Skilled in team leadership and staff training, I successfully implemented process improvements that boosted service speed. Passionate about fostering a collaborative work environment and driving employee engagement for optimal performance.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Tidal Wave Auto Spa
Wesley Chapel, FL
08.2024 - Current
- Managed daily operations to ensure efficient vehicle wash services and customer satisfaction.
- Coordinated staff schedules, optimizing labor resources for peak business hours.
- Trained new employees on operational procedures and customer service protocols.
- Implemented process improvements, enhancing service speed and quality of operations.
- Assisted in developing promotional strategies to increase customer engagement and retention.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Education
Bachelor of Science -
Pasco Hernado State College
07.2026
Skills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Staff training and development
- Employee scheduling
- Operations management
Timeline
Assistant Manager
Tidal Wave Auto Spa
08.2024 - Current
Bachelor of Science -
Pasco Hernado State College