Madisyn Williams
Niles
Summary
I am a hardworking, dedicated, person who pays attention to small details and makes sure things are done correctly. I have good problem solving skills and have little over 2 years of work experience as a shift leader at a restaurant. I am very respectful and mindful of others and help out as much as I can or as needed.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Shift Leader
Pizza Hut
Dowagiac
08.2023 - 11.2025
- Supervised team members to ensure efficient restaurant operations.
- Trained new staff on food preparation and service protocols.
- Managed inventory levels and placed supply orders as needed.
- Assisted in resolving customer complaints to enhance satisfaction.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Education
Michigan Virtual Academy
Dowagiac, MichiganSkills
- Inventory management
- Staff training
- Customer service
- Cash handling
- Problem solving
- Time management
- Decision making
- Problem-solving
- POS system operation
- Shift leadership
- Positive attitude
- Hardworking
- Self driven
- Respectful
Certification
- Servsafe certified
Affiliations
I am an artist in my free time, I love to create fashion accessories and draw.
Timeline
Shift Leader
Pizza Hut
08.2023 - 11.2025
Michigan Virtual Academy